Recording telephone conversations without notice is perfectly legal in many countries, but in some countries legislation prohibits call recording without explicit permission of one or both parties.

Legal aspects telephone call recording

Recording telephone conversations without notice is perfectly legal in many countries, but in some countries legislation prohibits call recording without explicit permission of one or both parties.
Employees can indicate that they have no objection that their calls are recorded, which can be added to their contract.

Callers consent / Zustimmung des Anrufers

If callers consent is desired for recording telephone calls, the use of IVR (Interactive Voice Response) menu might be used.
The message can be like:

Press 1 for general inquiries
Press 2 for accounting
Press 3 for sales by telephone, your call will then be recorded for security reasons

After selection 1 or 2, the call can be transferred to telephone sets that are not recorded by the Checktel call recorder. After selection 3, the call can be transferred to telephone sets that are recorded by the Checktel call recorder, see image.

Before you buy or use this product, make sure that you comply with the legislation in your country, state or region!

For U.S. legislation consult this link: Laws on Recording Conversations.

Recording telephone conversations without notice is perfectly legal in many countries

Cloud telephony and Checktel Call Recording on selected telephones